SERVICES
As a Physician-owned company, Armor provides a quality of service that is unlike most companies in the correctional health care field. Incarcerated individuals receive the same level and quality of care and attention that is found in the communities we serve.
UTILIZATION MANAGEMENT
USE OF HOSPITALISTS
Hospitalists are utilized as part of Armor's cost effective strategy. The hospital-based physician network ensures that patients receive the appropriate medical care required and return to the designated facility in a timely manner to help eliminate unnecessary off-site costs.Armor is an affiliate of Medical Care Consortium, Inc. (MCCI), a Florida-based company that specializes in utilization management. MCCI offers integrated outpatient health care services for commercial clients including Humana, Blue Cross/Blue Shield, Cigna and Vista Health Plan.
UTILIZATION REVIEW
Our utilization management team monitors on-going medical needs and services. Alongside this process, our claims administration team reviews the status of claims and payment. Our vigilance, coupled with the partnerships we form with clients and providers, has resulted in minimizing costs for clients while, at the same time, maintaining satisfied providers.
ENHANCEMENT OF ON-SITE SERVICES
Armor has a proven track record in enhancing on-site services and reducing off-site specialty referrals while improving quality of care. Armor’s on-site health care providers have expertise in the care and management of chronic health conditions; receive specialized training for the delivery of care for common conditions in a correctional setting, and access to on-site Consultants to deliver Specialty Services. These enhancements of on-site clinical services improve patient care and outcomes, while reducing the necessity of off-site care.
ACCREDITATION
Armor provides health services in accordance with the National Commission on Correctional Healthcare (NCCHC) and the American Correctional Association (ACA) standards. We embrace the idea of forming a partnership with each client to achieve and maintain accreditation through these organizations and other state and local accrediting agencies. Armor's corporate leadership team has extensive experience in the accreditation process and provides corporate support for our clients during the accreditation and re-accreditation process.
ELECTRONIC MEDICAL RECORDS (EMR)
An investment in EMR is often a big investment for a facility. Armor is expert at guiding clients through selection, negotiation, implementation and training of EMR. Armor currently uses EMR at several sites. Since we do not own the EMR system, it remains proprietary to the client. Rely on our expertise to maximize benefits and future savings from EMR.
TELEMEDICINE
To reduce the need for patient transport and to increase patient access to specialty services, clients may consider using telemedicine Armor can help to design and implement telemedicine systems for both medical and mental health cases. A telemedicine solution is cost-effective and may also feature a local university health system partnership. Let Armor help you create a solution for 'care at a distance.'
PUBLIC HEALTH PARTNERSHIPS
Armor partners with public health agencies to bring grant-funded programming into correctional facilities. An example is funded services for individuals with HIV/AIDS and sexually-transmitted infections in correctional facilities and within the local community. Armor is a leader in developing these unique and collaborative programs which benefit the patient as well as community public health.
UNIVERSITY PARTNERSHIPS
Armor advocates student training in various health professions in correctional environments. For example, Armor has a successful program with NOVA Southeastern University College of Osteopathic Medicine, which offers correctional medicine clinical rotations for fourth year medical students under the supervision of Armor physicians with academic appointments at the medical school. Armor also has a program that supports nursing students at the University of South Florida and offers them similar clinical experiences. These programs inspire doctors and nurses-in-training with the many rewards of correctional medicine while providing intellectual challenges to the Armor faculty.
COMMUNITY PARTNERSHIPS AND MEDICAL DISCHARGE PLANNING
The Armor Coordinated Care Program facilitates the continuity of health care for persons released from our clients' custody. Armor makes arrangements for ongoing health care of soon-to-be released inmates through available community health resources. The Armor approach to discharge planning reflects that we are a company founded by a physician dedicated to providing patient-centered care.Our coordinated care program allows patients with chronic illnesses to remain clinically stable and mental health patients to remain compliant with their medications when they are released back into the community. This strategy is designed to reduce overall health care costs and has been demonstrated to reduce recidivism.
WOMEN'S SPECIALTY SERVICES
Armor recognizes the special medical and mental health needs of incarcerated women and seeks to meet those needs through programs of prevention, education, support and care. Armor has appointed a Corporate Director of Women's Health to address issues associated with incarcerated women.
CHRONIC CARE
Armor’s chronic care program is consistent with nationally recognized clinical practice guidelines and its outcomes are measured through our Continuing Quality Improvement (CQI) process. Our clinical practice guidelines provide the basis for ongoing training for our clinical staff and for all of our sites’ direct-care staff.
